|
ScanFront 400 showing a blank screen
In a recent update, we have rolled out a new Scan2x Online interface.
Accessing: https://[cwc/s2xo]12345678.scan2xonline.com will take you to the New Scan2x Online interface.
Accessing: https://[cwc/s2xo]12345678vc.scan2xonline.com will take you to the Classic Scan2x Online interface.
ScanFront 400 uses the Classic version of the Scan2x Online interface. To fix the issue;
1.Disconnect the ScanFront 400 from the network (unplug the ethernet cable), and restart it.
2.The network settings will pop-up.
3.Then, set this in the Web Client URL: https://[cwc\s2xo]12345678vc.scan2xonline.com/login.aspx
4.Then re-plug the ethernet cable, and restart the ScanFront 400.
The Scan2x Online Classic interface should load and work as usual.
If the issue still occurs, please contact the Avantech support team by sending an email to support@avantechsoftware.com
|
