Tenant Settings tab

The Tenant Settings tab is only visible and accessible if you are logged in as an Administrator in Scan2x. This tab allows you to make various tenant-wide settings that will affect everyone working within the Scan2x environment, and it is split into a number of sections:

Tenant-Based Settings

Select Timezone: This dropdown allows you to specify the default timezone for all users in the tenant. Users may customise this for their own convenience, but the setting you make here will be the default.

Allow usage of device licence for non-admins: Scan2x Online is able to allow users of the Scan2x Windows-based configuration tool to scan documents via a USB scanner by utilising a Scan2x Online device licence. By default, this is only allowed by Scan2x administrators, however this can be overridden by using these settings.

Scan2x Online can send user notifications by email when a document that has been scanned is (a) waiting in the Draft queue or (b) is in an Error state following processing by the server.

Whether or not users receive these notifications is governed by the settings of the two checkboxes.  To ensure users don't receive unnecessary notifications, a delay can be configured - this ensures that only documents that remain in a notification state for more than the delay specified will trigger a notification. It is also possible to have Scan2x Online resend notifications if documents remain in a notification state within a users' queue. Finally, by indicating the organisation's working days and hours, you can ensure that users do not get notifications during weekends and at night.

Together with (or instead of) document notifications, it is possible for Scan2x Online to send a daily report to users of any documents that remain in the queue. This report comes in the form of an email, and this email can also be customised using the Notification Body Template Builder below.

Copyright © 2022 Avantech Software