iDRS Error 1101: IDRS_ERROR_INVALID_ARGS
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To solve the above issue, please follow the steps below:
1.Update Scan2x by clicking the Check for Updates button in the bottom left corner of the screen. This will update Scan2x to the latest live version 2.5.6.
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2.Once updated, open Scan2x and before logging in, click on the blue ? button in the top right corner of the screen and click the Verify Database Schema button.
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3.Once complete, login to Scan2x and open the respective job that was causing the issue in Jobs Manager by rightl-clicking on the job and selecting Open in Jobs Manager.
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4.Once the job is open in Jobs Manager, click the Apply Changes button in the top left corner of the screen.
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If you have documents stuck in the queue with the iDRS error:
•Once the job has been saved, go back to the home screen and click on the Scan Jobs Queue.
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•Click on the blue Edit button for the document.
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•Once the Scan Preview opens, click Save Document.
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The document should then save accordingly to the output destination.
Kindly repeat this step for other documents in the queue which has the iDRS error.
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