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Scan2x Support - How to report an issue, query or request new features
Administrators and users can create a ticket in our customer support ticketing system called Task Manager by logging in to the following site - https://tasks.avantech.com.mt/
If you do not have credentials to access the site, you can request credentials and also tickets can be created by sending an email to the following email address: support@avantech.com.mt
Once logged in, the user will have the following view:
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For more information, please see the following tabs:
1.Creating Tickets
2.View Tasks
3.Your Profile
The Ribbon
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Home
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Returns the user to the home screen when clicked.
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Filter
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Allows the user to filter through tasks based on what type of task it is and/or by how many days the task has been open.
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Create New Task
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Allows the user to create a new ticket.
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Search
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Allows the user to search for a specific ticket based on the task number.
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Profile & Logout
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Allows the user to view their profile or logout.
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