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Scan2x MEAP App





Instructions to install Scan2x MEAP App on a MFP


Image Runner Setup – Through Remote UI – Using Canon Distribution Service

Open the internet browser and navigate to http://[image-runner-ip]:8000/sms

A login page is prompted, insert the credentials to login – Make sure the user account you are using has enough privileges to do the installation procedure.

On the right-hand side Menu, Locate the “Management Tools” and click on “Service Management Service”.

Once the page is loaded, on left-hand side context-menu, click on “To Register / Update Software”.


Insert the Scan2x Serial number - TVQR-GWPQ-XS7W-8PDZ  in the below representation of text boxes.


Click on the “Scan2x” checkbox on the left-hand side, and click on “Start Installation”.

Read and Review the terms and conditions, and then press “Continue” to process and finish the installation.


Image Runner Setup – Through Remote UI – Using Jar and License Files



License File and Jar file for the Scan2x MFP Application

License file and Jar file for the Service Provider Application

If the above have not been yet given please, send an email to with a list of serial numbers of MFPs to issue licenses as per device serial number.



Open the internet browser and navigate to http://[image-runner-ip]:8000/sms

A login page is prompted, insert the credentials to login – Make sure the user account you are using has enough privileges to do the installation procedure.

On the left-hand side of the web page, you will find a context menu – Click on "Install MEAP Application".

This step will be repeated for the Scan2x MFP Application and the Service Provider Application respectively.


The below screen is now displayed where the license file and jar file will have to uploaded by the using the respective “Choose File” button for both the JAR file and the License file.

Make sure that "Install and Start" is checked as displayed in the below image.


Once that the license file and the jar file are chosen – click on the "Install" button located at the right-hand side of the web page.

Once the applications is installed, the following should be displayed and found.


N.B – Version number of each application are subject to change based on updates from both Avantech Software.


Image Runner Setup – Through the Machine Itself

Follow the steps below:

1. Device Settings.



2. Management Settings.



3. License/Others. 


4. Register/Update Software.



5. Install Application/Options.



6. Insert License Access Number: TVQR-GWPQ-XS7W-8PDZ




7. Select and Press "Install". 




How to Setup the Scan2x MEAP Application

Configuration of Application

Time Setup
Scan2x has a validation time for the request which means that the device need to be setup with the time properly.

Login to the device and go to Settings/Registration.




Timer/Energy Settings -> Date/Time Settings.




Select your Time Zone and the correct time and date.




Note: the time needs to be exactly synchronized, otherwise the app will show a message to validate the time of the device.



Job Synchronization

Go to the administration page of the MFP Device and log in.


Option 1: Click on “Scan2X Configuration”.


Option 2: Click on “Service Management Service”.


Click on the button [-->]



Configuration Page (http://{MEAP-IP}:8000/ConfigScan2X)

This page is only available for administrators of the device, the device can be configured to connect to either an on-premise setup or the cloud tenant environment.



Allows the user to connect to an on-premise server.


Allows the user to connect tenant - introducing Tenant ID and Authorization Key.

In both cases, the user needs to select a Mailbox. The application will add a password to the Mailbox.

To configure the MEAP device, fill out the form and click on the [ Save √ ] button. The system will validate the information and will start to download all of the jobs, if validation was correct.

Downloading Process Screen


When the process finishes downloading, the system will reset the Scan2x application on the MEAP Device. After this, you will be able to use the Scan2x application on the device.


To verify the configuration process has successfully been completed, go to the MEAP device and click on the Scan2x application.


If the process is complete, you will be prompted with the Login Screen.


Log In

To log in, you need use your Scan2x username and password (ideally the first login is done by a user who is a member of the Scan2x Admin Group).




After the login is successful, the Scan2x application will download all the jobs/buttons that the user has access to (based on the user’s permissions), and after a couple of seconds it will start to download and save all the related data for all the jobs the logged-in user requires.


If the jobs have not finished downloading, and Therefore™ authorization has not happened, the labels will be in a greyed out font as shown in the image below.


The Scan2x application will change the labels automatically once everything is downloaded and the buttons are ready to be used.


Default Job Screen

In this screen, the user will see all the jobs which they have access to.

Username Label: Indicates the username of the user logged into the device. After login, this changes to the Scan2x username.

Email label: Indicates the user’s email.

Show pending uploads: Indicates how many jobs are still uploading. Clicking on this button will open the Pending Jobs panel.

Logout button: This button which logs out the user is only visible when the Scan2x app is running without automatic user login (this is the case if the iR device is running without login security).

Auto Logout timer: This shows the remaining time before automatically logging out the user due to inactivity. This is reset with every user interaction with the device.

Group Icon: This indicates to the user that this is a group of jobs. It will not start a scan job but will show a list of scan job buttons.

Job Image: Image configured for the job button (customised in Scan2x).

Job Name label: Show’s the name of the scan job. When a job is fully downloaded and ready to use the font colour is black, otherwise the font colour is greyed out.


Metadata Forms

When the scan job is configured with metadata, which can be filled in by a user and that metadata does not have a dependency on the system having already examined the document being scanned, the app will show the metadata form allowing the user to optionally fill in and save that information whilst the document is uploading.


However, these can also be filled in later on the user’s desktop by using the Scan2x web-based interface.


Pending Uploads

Shows the list of scans which are queuing to be uploaded, allowing the user to Pause or Delete individual uploads.



External Sources for Metadata fields

Depending on the Scan2x job configuration, some of the fields in the metadata form are connected to external data providers (such as Therefore™ or SQL Server). These fields allow the user to open another screen which will display the data from the external source for the user to select.



Select the appropriate row and this will be filled in on the metadata form.


The below screen is an example after the user has selected the data they want to use.



To continue, click on the “Continue” button.

The application will finish the scanning process and generate the document and send it to the server to be processed.






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