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Viewing queued documents

 

 

 

 

Viewing queued documents

 

When a user is operating a hybrid system (i.e., on-premise and cloud infrastructure), one has the ability to view and upload their online queue when connected to a cloud tenant. The uploading of a scan queue to the online queue happens automatically. The online queue also auto-updates every 30 seconds while the window is open.

 

If the tenant is set for documents to go directly to the queue after scanning/uploading, i.e., not showing the user the scan preview as shown above, or Upload & Send is clicked when uploading documents, then the user would need to access the document from the Documents Queue. In order to access the Document Queue, the user must click on the arrow marked in red in the image below.

 

The scan preview of the document will have a button which will show as green as the document has finished processing and is in a draft state.
If it is orange, that means that there is a warning (for e.g, a Passport is expired) as indicated by the Warning box on the top-right of the screen.

If it is red, that means that there is an error as indicated by the Error box on the top-right of the screen.

If it is blue, that means that the document is still being processed as indicated by the Processing box on the top-right of the screen.

The grey box at the top-right of the screen indicates the number of All the documents in the Document Queue.

 

One can see the relevant metadata/information by selecting a document or batch, this will be shown in the section on the right-hand side near the document preview.

 

The user has the option to Save, Discard, or View / Edit the document.

 

 

 

Document Queue buttons

 

When a batch of documents is scanned, the user will see the following buttons near the box where the User's Name is shown, as seen in the screenshot below.

 

 

The following buttons (from left to right) mean:

Tick box - ticks all the documents in the queue or batch.

User: - the user's name

Save All documents

Discard All documents

 

 

 

 

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